Front Desk Agent

Job Description

Tidewater Inn is looking to expand our extraordinary team and currently looking for a Front Desk Agent.

Responsibilities include, but are not limited to:

- Ensuring the front desk and lobby areas remain tidy, organized, and ready to greet every guest that walks through our doors.

- Coordinating services to provide our guests exemplary hospitality, foreseeing guest needs, and resolving concerns.

- Processing all guest check-ins, check-outs, and financial transactions with strict adherence to defined procedures.

-Answering multi-line phone and successfully completing daily check list.

-Taking reservations online and over the phone.

Must be able to multi-task, work with others as well as independently and stand for long periods of time. Ability to learn hotel management software system. Must be available to work evenings, weekends and holidays.

If qualified and interested, please fill out an application in person at the Tidewater Inn located at 101 East Dover Street, Easton MD.

The Tidewater Inn is a charming and elegant hotel with roots that trace back to 1712. Located in the heart of downtown Easton, our year-round destination provides a picturesque setting on Maryland’s Eastern Shore for weddings, corporate functions and special events.